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Email Marketing · Email design and accessibility

Email design and accessibility examples: what good and bad look like

Short answer

A good email design and accessibility implementation follows these steps: Use a single-column layout that reflows on mobile; Set alt text on every meaningful image and empty alt on decorative ones. A bad one typically text embedded in images with no alt.

Accessible email design ensures messages render and can be read across clients and by people using screen readers or high contrast: semantic HTML, alt text, sufficient contrast, readable font sizes, and a logical reading order.

What good looks like#

  • Done: Use a single-column layout that reflows on mobile.
  • Done: Set alt text on every meaningful image and empty alt on decorative ones.
  • Done: Maintain 4.5:1 contrast and at least 16px body text.
  • Done: Include a plain-text alternative and test in dark mode.

What bad looks like#

  • Seen in audits: Text embedded in images with no alt.
  • Seen in audits: Tiny grey text on light backgrounds.

How to move from bad to good#

Work through the good list in order and re-verify after each change. Most teams find one or two items from the bad list already present; fixing those usually produces the largest improvement.

Frequently asked questions#

Does dark mode change email colors?

Some clients invert or adjust colors. Test in Gmail, Outlook, and Apple Mail dark modes and use transparent PNGs where possible.

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