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Email Marketing · Email design and accessibility

2 common email design and accessibility mistakes and how to fix them

Short answer

The most common email design and accessibility mistakes are: text embedded in images with no alt; tiny grey text on light backgrounds.

Broken rendering and inaccessible layouts lower engagement and, in some jurisdictions, create legal exposure.

Mistake 1: Text embedded in images with no alt#

Why it hurts: this undermines email design and accessibility at the point where mailbox providers make their decision, and it is rarely surfaced by your own tooling until placement drops.

Fix: Use a single-column layout that reflows on mobile.

Mistake 2: Tiny grey text on light backgrounds#

Why it hurts: this undermines email design and accessibility at the point where mailbox providers make their decision, and it is rarely surfaced by your own tooling until placement drops.

Fix: Set alt text on every meaningful image and empty alt on decorative ones.

Frequently asked questions#

Does dark mode change email colors?

Some clients invert or adjust colors. Test in Gmail, Outlook, and Apple Mail dark modes and use transparent PNGs where possible.

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