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Email Marketing · Subject lines and preheaders

Email subject lines and GDPR and ePrivacy compliance in the European Union

Short answer

GDPR requires a lawful basis (usually consent) for marketing email and documented consent records. Email subject lines supports compliance by making sender identity verifiable and recipient choices enforceable.

What GDPR and ePrivacy requires#

GDPR requires a lawful basis (usually consent) for marketing email and documented consent records.

What email subject lines are#

The subject line and preheader are the two text fields shown in the inbox list before a message is opened. They determine whether a recipient opens, ignores, or reports the message.

Why it matters#

Subject lines are the highest-leverage copy you write. They also affect complaint rates, which feed reputation.

How email subject lines supports GDPR and ePrivacy compliance#

Regulators and recipients need to identify who sent a message and trust that opt-out mechanisms work. Email subject lines contributes by subject lines are the highest-leverage copy you write. They also affect complaint rates, which feed reputation.

Implementation steps#

  1. Keep subject lines under 50 characters so they survive mobile truncation.
  2. Write the preheader as a continuation, not a repeat of the subject.
  3. A/B test one variable at a time with a statistically meaningful sample.
  4. Avoid deceptive 'Re:' or 'Fwd:' prefixes, which violate CAN-SPAM and raise complaints.

Frequently asked questions#

Do emojis in subject lines hurt deliverability?

Not directly. They can hurt engagement with B2B audiences and render inconsistently across clients.

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