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Email Compliance · Data retention and DSARs

Email data retention glossary: key terms explained

Short answer

Email data retention: Data retention policy defines how long mailbox data and marketing records are kept and when they are deleted. DSARs (data subject access requests) require producing or erasing a person's data on request.

Terms below appear throughout guides on email data retention. Each definition is one or two sentences; follow the links in the sidebar for the full guides.

Core terms#

Email data retention

Data retention policy defines how long mailbox data and marketing records are kept and when they are deleted. DSARs (data subject access requests) require producing or erasing a person's data on request.

SPF

A DNS record listing servers authorized to send for a domain. Checked against the connecting IP.

DKIM

A cryptographic signature on each message, verified with a public key in DNS.

DMARC

A policy record telling receivers what to do when SPF and DKIM fail alignment, plus reporting.

Alignment

Agreement between the visible From domain and the domain that passed SPF or DKIM.

Sender reputation

A provider's running assessment of a domain or IP based on complaints, bounces, engagement, and authentication.

Inbox placement

Share of accepted mail that lands in the inbox rather than spam.

Spam trap

An address that never opted in, used to catch senders with poor list practices.

BIMI

A DNS record pointing to a brand logo displayed next to authenticated mail; requires DMARC enforcement.

Feedback loop

A provider program that reports recipient spam complaints back to the sender.

Frequently asked questions#

How long can I keep unsubscribed contacts?

Keep the suppression record indefinitely (email only) so you never re-mail them; delete profile data per your retention schedule.

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