Agents remove the copy-paste between AI and inbox, but they also need governance: scopes, approval gates, and audit logs.
Mistake 1: Granting full send access on day one#
Why it hurts: this undermines agentic email workflows at the point where mailbox providers make their decision, and it is rarely surfaced by your own tooling until placement drops.
Fix: Grant the agent read scope first; add draft scope, then send scope only for defined categories.
Mistake 2: No kill switch when the agent misclassifies a thread#
Why it hurts: this undermines agentic email workflows at the point where mailbox providers make their decision, and it is rarely surfaced by your own tooling until placement drops.
Fix: Issue per-agent tokens so access can be revoked individually.
Frequently asked questions#
What is MCP in email?
Model Context Protocol lets AI clients call tools like 'search inbox' or 'draft reply' through a standard interface. MailMaid exposes an MCP server with scoped tokens.