This guide assumes email attachment and link security is already deployed and passing. It covers what breaks at scale and how mature teams operate it.
Edge cases that break a working setup#
- Allow-listing partner domains and bypassing scanning entirely.
- Password-protected archives that evade scanning.
- Mail forwarded through mailing lists or personal forwarders, which alters headers and content.
- Acquisitions and rebrands that introduce domains nobody audited.
- Vendors silently changing their sending infrastructure.
Operating it as infrastructure#
- Assign an owner for each sending domain and each vendor relationship.
- Put DNS records under version control or a change-review process.
- Alert on authentication pass rate drops and reputation changes, not just outages.
- Run a quarterly audit against the setup steps below.
- Document runbooks for the three most common failures.
Reference: the baseline setup#
- Block executable and macro-enabled attachment types at the gateway.
- Enable URL rewriting with time-of-click reputation checks.
- Sandbox unknown attachments before delivery.
- For outbound, prefer links to authenticated portals over attachments for sensitive files.
Frequently asked questions#
Are PDF attachments safe?
Mostly, but PDFs can carry scripts and phishing links. Sandboxing and link rewriting still apply.