Transactional and lifecycle mail share a brand, so one bad campaign can degrade password-reset delivery.
What dedicated IP addresses are#
A dedicated IP is used only by your mail; a shared IP pool is used by many senders on the same platform. Dedicated IPs give control over reputation but require volume and warm-up; shared pools borrow the platform's reputation.
Why it matters#
Choosing wrong either exposes you to neighbors' behavior or leaves an IP too cold to build reputation.
Implementation plan for SaaS companies#
- Estimate steady daily volume; below roughly 50,000 per day, shared pools usually perform better.
- If dedicated, warm up over 4 to 6 weeks and keep volume consistent.
- Separate transactional and marketing onto different IPs or pools.
- Monitor SNDS and Postmaster Tools per IP.
Priorities specific to SaaS companies#
Transactional and lifecycle mail share a brand, so one bad campaign can degrade password-reset delivery. Weight your effort toward the steps above that address this constraint first, and measure with metrics that match how SaaS companies generate value from email.
Common mistakes#
- Buying a dedicated IP for a small list and letting it go cold.
- One dedicated IP for everything, so a promo blast delays receipts.
Frequently asked questions#
Do I need a dedicated IP for good deliverability?
No. Domain reputation dominates. Dedicated IPs are for high-volume senders who want isolation.