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Email Authentication · MTA-STS and TLS-RPT

MTA-STS in Klaviyo: configuration guide

Short answer

In Klaviyo, MTA-STS is partly managed by the platform and partly by your own DNS and process. Publish a _mta-sts TXT record with an id value you will change on each policy update.

What MTA-STS is#

MTA-STS (Mail Transfer Agent Strict Transport Security) lets a domain declare that inbound mail must be delivered over TLS with a valid certificate. TLS-RPT provides reports on delivery failures caused by TLS problems.

Why it matters#

Opportunistic TLS can be downgraded by an attacker in the network path. MTA-STS closes that hole and is increasingly a checkbox in security questionnaires.

What Klaviyo handles#

Most platforms, including Klaviyo, generate the records or settings you need under a domain authentication or sending settings page, and expose bounce and complaint data in reports. Confirm the exact location in Klaviyo's current documentation.

What you still own#

  1. Publish a _mta-sts TXT record with an id value you will change on each policy update.
  2. Host a policy file at https://mta-sts.yourdomain.com/.well-known/mta-sts.txt listing your MX hosts.
  3. Start in mode: testing, then move to mode: enforce after reviewing TLS-RPT reports.
  4. Publish _smtp._tls TXT with rua=mailto: to receive TLS-RPT reports.

Common mistakes#

  • Listing MX hostnames that do not exactly match certificate names.
  • Forgetting to bump the id when the policy file changes, so caches never refresh.

Frequently asked questions#

Does MTA-STS affect outbound mail?

Only when the recipient domain publishes a policy. Your own policy protects mail coming to you.

Is DANE better than MTA-STS?

DANE requires DNSSEC and is stronger, but MTA-STS is easier to adopt. Microsoft and Google both support MTA-STS.

Does Klaviyo set up MTA-STS automatically?

Klaviyo provides the values and some checks, but publishing DNS, aligning domains, and monitoring results remain your responsibility.

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