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Email Compliance · HIPAA-compliant email

HIPAA-compliant email FAQ: 4 questions answered

Short answer

Google Workspace can be, with a signed BAA and proper configuration. Consumer Gmail is not.

HIPAA-compliant email protects electronic protected health information (ePHI) in transit and at rest, with access controls, audit logs, and a Business Associate Agreement (BAA) with any vendor that handles the mail.

Is Gmail HIPAA compliant?

Google Workspace can be, with a signed BAA and proper configuration. Consumer Gmail is not.

Why does HIPAA-compliant email matter for deliverability?

Violations carry significant penalties, and healthcare senders cannot use consumer email tools without a BAA.

What is the first step to get started with HIPAA-compliant email?

Sign a BAA with your email provider and any AI or automation vendor touching mailbox content.

What is the most common HIPAA-compliant email mistake?

Putting patient identifiers in subject lines.

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