Skip to content

Home Topics Email Compliance Unsubscribe requirements

Email Compliance · Unsubscribe requirements

2 common email unsubscribe compliance mistakes and how to fix them

Short answer

The most common email unsubscribe compliance mistakes are: unsubscribe pages that ask 'are you sure' with a hidden confirm button; continuing sequences from a different tool after an opt-out in another.

Gmail and Yahoo require one-click unsubscribe for bulk senders, and every anti-spam law requires a working opt-out. Easy opt-out also lowers complaints.

Mistake 1: Unsubscribe pages that ask 'are you sure' with a hidden confirm button#

Why it hurts: this undermines email unsubscribe compliance at the point where mailbox providers make their decision, and it is rarely surfaced by your own tooling until placement drops.

Fix: Include a visible unsubscribe link in every marketing message.

Mistake 2: Continuing sequences from a different tool after an opt-out in another#

Why it hurts: this undermines email unsubscribe compliance at the point where mailbox providers make their decision, and it is rarely surfaced by your own tooling until placement drops.

Fix: Add List-Unsubscribe and List-Unsubscribe-Post headers so providers show a native unsubscribe button.

Frequently asked questions#

What is one-click unsubscribe?

An RFC 8058 header pair that lets the mailbox provider send a POST to your endpoint when a user clicks Unsubscribe in the client, with no landing page.

Keep reading on Unsubscribe requirements