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Bounces

Troubleshoot 4.4.2 without deleting the contact

Short answer

A connection problem is different from evidence of a nonexistent mailbox.

Read the full response#

Keep the enhanced status code, surrounding text, timestamp and receiving host. The same short code can appear in different operating circumstances. Look for a pattern by domain or sending host before classifying individual addresses.

Inspect the connection path#

Check provider incident reports, timeouts and transport logs. Compare affected attempts with successful messages sent around the same time. Do not use a guessed cause to relabel an entire domain as invalid.

Retry with a boundary#

Use your sending service’s queue policy for temporary failures. Avoid simultaneous repeated retries from multiple tools. Preserve unresolved verification results as unknown, and escalate recurring transport problems with a small set of representative logs.

Keep reading

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