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Email Security Management · Mailbox account takeover

Email account takeover glossary: key terms explained

Short answer

Email account takeover: Account takeover (ATO) is unauthorized access to a legitimate mailbox, typically via phished credentials, password reuse, or OAuth consent phishing.

Terms below appear throughout guides on email account takeover. Each definition is one or two sentences; follow the links in the sidebar for the full guides.

Core terms#

Email account takeover

Account takeover (ATO) is unauthorized access to a legitimate mailbox, typically via phished credentials, password reuse, or OAuth consent phishing.

SPF

A DNS record listing servers authorized to send for a domain. Checked against the connecting IP.

DKIM

A cryptographic signature on each message, verified with a public key in DNS.

DMARC

A policy record telling receivers what to do when SPF and DKIM fail alignment, plus reporting.

Alignment

Agreement between the visible From domain and the domain that passed SPF or DKIM.

Sender reputation

A provider's running assessment of a domain or IP based on complaints, bounces, engagement, and authentication.

Inbox placement

Share of accepted mail that lands in the inbox rather than spam.

Spam trap

An address that never opted in, used to catch senders with poor list practices.

BIMI

A DNS record pointing to a brand logo displayed next to authenticated mail; requires DMARC enforcement.

Feedback loop

A provider program that reports recipient spam complaints back to the sender.

Frequently asked questions#

What are signs of a compromised email account?

Unknown sent items, new forwarding rules, missing mail, login alerts from unfamiliar locations, and contacts reporting odd messages.

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