Domain reputation follows your brand across any infrastructure; IP reputation is tied to infrastructure and is shared on shared pools.
What sender reputation is#
Sender reputation is the score mailbox providers assign to a sending domain and IP based on complaint rates, bounce rates, engagement, spam-trap hits, and authentication history. It determines whether mail is delivered, filtered, or rejected.
Why it matters#
Reputation is the dominant factor in inbox placement. Content matters far less than the trust a provider has in your domain.
How IP reputation differs#
IP reputation solves an adjacent problem. Domain reputation follows your brand across any infrastructure; IP reputation is tied to infrastructure and is shared on shared pools. In practice the two are deployed together and monitored with the same reporting.
Which to implement first#
Start with whichever your sending platform makes easiest, then add the other. Deployment order matters less than reaching a state where both pass and align with your From domain.
Frequently asked questions#
Domain reputation vs IP reputation: which matters more?
Domain reputation now dominates at Gmail and Yahoo. IP still matters for Microsoft and for dedicated-IP senders.
How long does it take to repair a bad reputation?
Four to eight weeks of clean, low-volume sending to engaged recipients is typical.