One SPF record cannot hold every vendor without exceeding the lookup limit, and one shared domain means one vendor's mistakes damage everyone's placement.
The metrics that matter#
- Authentication pass rate: share of mail passing SPF, DKIM, and DMARC alignment. Healthy: 99% or higher.
- Spam complaint rate: Gmail enforces at 0.3%; stay under 0.1%.
- Hard bounce rate: under 2%; above 5% triggers platform reviews.
- Inbox placement: above 90% across major providers via seed tests.
- Engagement: click and reply rates by segment; opens are unreliable after Mail Privacy Protection.
Where to read them#
- Google Postmaster Tools for Gmail domain reputation, spam rate, and authentication.
- Microsoft SNDS and JMRP for Outlook.com IP reputation and complaints.
- Your ESP's delivery and bounce reports.
- DMARC aggregate reports for authentication by source.
Improving the numbers#
- List every vendor that sends as your brand.
- Assign each a subdomain and delegate DNS or publish its records directly.
- Publish SPF and DKIM per subdomain using the vendor's values.
- Set the organizational DMARC record with sp= to cover all subdomains.
Frequently asked questions#
Does using a subdomain hurt brand recognition?
The visible From can still show your brand name; recipients rarely notice the subdomain, and providers reward the isolation.